Privacy Policy

Last updated: 2026-07-18

This Privacy Policy explains how All Football Inc., a company registered in the Cayman Islands with its registered address at C/O Osiris International Cayman Limited, Suite #4-210, KY1-1209, Cayman Islands ("Company," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you use Worldo, including our websites, mobile applications, AI chat features, character creation tools, generation features, paid features, and related services (collectively, the "Service").

By using the Service, you acknowledge this Privacy Policy. If you do not agree, do not use the Service.

1. Scope and Region Availability

The Service is primarily directed to users in the United States. It may be available only where we choose to support distribution, payments, compliance, and customer support.

If the Service is unavailable or unlawful in your location, or applicable law, sanctions, export controls, app store rules, or our policies prohibit us from providing it to you, do not use the Service.

This Privacy Policy does not apply to third-party websites, app stores, payment processors, advertising networks, social platforms, or services we do not control. Their handling of personal information is governed by their own policies.

2. Personal Information We Collect

2.1 Information You Provide

We may collect:

account information, such as email address, username, password, login method, profile name, avatar, age confirmation, and account settings;
User Content, such as prompts, chat messages, World and character profiles, descriptions, images, audio, voice inputs, feedback, comments, posts, and uploaded files;
support communications, such as support requests, bug reports, survey responses, messages, and attachments;
preferences, such as language, content settings, notification choices, saved characters, favorites, model and memory selections, and personalization settings; and
information you provide in connection with a purchase, refund request, payment dispute, or missing-Gem support request, such as a store receipt or order identifier.

2.2 Purchase and Transaction Information

When you purchase Gems or use paid features, we may collect or receive transaction information from Apple, Google, another app marketplace, our billing systems, or you. This may include:

app marketplace and billing environment;
Worldo account identifier and device identifier;
Worldo product ID and app-store product ID;
localized price and currency;
purchase date and status;
transaction ID, original transaction ID, order ID, purchase token, receipt, or other verification data;
request ID and technical payload used to verify, reconcile, or recover the transaction;
the number of Gems purchased, granted, spent, reversed, expired, or remaining;
Gem transaction history, including whether Gems were purchased or earned; and
refund, cancellation, reversal, chargeback, fraud-review, and fulfillment status.

Apple, Google, or another marketplace processes your payment credentials and complete payment card details. We do not receive or store your complete payment card number, card security code, or app-store account password. We receive only the information needed to verify transactions, deliver Gems, maintain account records, prevent duplicate fulfillment, and handle support, refunds, or reversals.

2.3 Information Collected Automatically

When you use the Service, we may automatically collect:

device information, such as device type, operating system, browser type, app version, device identifiers, advertising identifiers, and language settings;
log information, such as IP address, access times, pages viewed, referring and exit pages, crash logs, diagnostics, clicks, interactions, and feature usage;
approximate location, such as country, region, or city inferred from IP address;
usage information, such as characters or Worlds viewed, conversations started, messages sent, World progress actions, model and memory settings, generation activity, search queries, moderation signals, safety events, and performance metrics; and
billing diagnostics and analytics, such as product availability, checkout events, purchase state, verification result, delivery timing, error codes, and whether a token or transaction identifier was present. We design billing analytics not to include complete payment card data or raw purchase credentials unless needed in restricted transaction-processing systems.

2.4 Cookies and Similar Technologies

We and our service providers may use cookies, SDKs, pixels, local storage, and similar technologies to operate the Service, remember preferences, measure performance, prevent abuse, analyze usage, improve features, and support marketing or attribution.

You may be able to limit these technologies through browser or device settings, but some features may not work properly.

2.5 Information From Third Parties

We may receive information from:

Apple, Google, other app stores, and payment processors;
login providers, such as Apple or Google;
analytics, attribution, fraud-prevention, and security providers;
users who invite or refer you; and
public sources or reports where needed for safety, legal, or enforcement purposes.

3. How We Use Personal Information

We may use personal information to:

provide, operate, maintain, personalize, and improve the Service;
create and manage accounts;
enable AI chat, World and character creation, content generation, memory, recommendations, and discovery features;
show your Gem balance and transaction history;
initiate and verify purchases and deliver purchased Gems;
prevent duplicate fulfillment and recover incomplete or delayed transactions;
administer earned Gems, tasks, promotions, eligibility limits, and expiration rules;
process or support refunds, reversals, chargebacks, payment disputes, credits, and account adjustments;
detect payment fraud, promotional abuse, unauthorized transactions, and technical errors;
provide support and respond to inquiries;
send service notices, security alerts, policy updates, and administrative messages;
send marketing communications where permitted by law;
analyze usage, purchase funnels, performance, trends, and product quality;
train, test, evaluate, fine-tune, and improve AI models, moderation systems, safety tools, and product features where permitted by law, our settings, and Section 4;
maintain tax, accounting, audit, and compliance records; and
comply with legal obligations and protect our rights, users, and the public.

4. AI Chats, Characters, and Generated Content

Your chats, prompts, generated outputs, character and World data, and related metadata may be processed to provide the Service, personalize your experience, improve safety, troubleshoot issues, and improve our systems.

We may use automated systems and human review to detect abuse, enforce policies, improve quality, or investigate reports. We apply access controls and internal policies designed to limit unnecessary access.

If the product offers private, public, or shared settings, content visibility depends on your choices. Public or shared content may be viewed, used, remixed, indexed, or interacted with by other users according to product features.

No Model Training on Private Content. We do not use your private chats, private character configurations, or personal prompts to train, fine-tune, or improve our AI models, large language models, or underlying machine-learning technologies without your explicit prior consent.

5. How We Disclose Personal Information

We may disclose personal information to:

service providers and contractors that help us host, operate, analyze, secure, moderate, support, market, and improve the Service;
Apple, Google, other app stores, billing providers, and transaction-verification providers to process, verify, fulfill, reconcile, refund, or reverse purchases;
analytics, attribution, fraud-prevention, security, and infrastructure providers;
professional advisers, such as lawyers, auditors, accountants, and insurers;
affiliates, subsidiaries, or related companies;
law enforcement, courts, regulators, government authorities, or third parties where required by law or needed to protect rights, safety, or security;
parties involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction;
other users or the public when you choose to make content public or share it; and
any person or entity with your consent or at your direction.

We do not knowingly sell personal information of minors because the Service is not for minors.

California and US State Privacy Rights (Notice of Right to Opt Out). We do not sell personal information for monetary compensation. However, third-party advertising, attribution, or analytics identifiers may be considered a "sale" or "sharing" for cross-context behavioral advertising under certain US state laws. You may use device or in-Service privacy controls or email worldodeveloper@gmail.com with the subject "Do Not Sell or Share My Personal Information."

6. Advertising and Analytics

We may use analytics tools to understand how users find and use the Service, including paid-feature performance and transaction reliability. These tools may collect device identifiers, IP address, usage and billing events, crash data, and similar information.

We seek to limit billing analytics to operational and diagnostic fields. Raw purchase tokens, receipts, complete transaction credentials, and payment-card information are not used for advertising.

Advertising or attribution partners may collect or receive information to measure campaigns, prevent fraud, and, where permitted, deliver or measure personalized advertising. You may limit ad tracking through device settings, browser settings, consent tools, or industry opt-out mechanisms.

7. Your Choices

Depending on your location and applicable law, you may have rights to:

access, correct, delete, or obtain a copy of personal information;
opt out of marketing emails;
limit cookies or tracking technologies;
withdraw consent where processing is based on consent;
object to or restrict certain processing;
opt out of certain targeted advertising, sale, sharing, or profiling; and
delete your account.

To exercise privacy rights, contact worldodeveloper@gmail.com. We may need to verify your identity before responding. Privacy rights do not necessarily permit deletion of transaction records that we must retain for tax, accounting, fraud prevention, legal claims, or app-store compliance.

8. Account Deletion

If you delete your account, we will delete or de-identify associated personal information according to our retention practices and legal obligations.

Upon deletion, characters, custom configurations, prompts, and personal content created by you, including content previously set to public or shared, will be removed from active databases and will no longer be accessible through your account or to other users, subject to the exceptions below.

We may retain:

purchase, refund, chargeback, Gem-ledger, tax, accounting, fraud-prevention, security, dispute-resolution, and compliance records for legally or operationally necessary periods;
records needed to prevent duplicate fulfillment or repeated promotional abuse;
backup copies until they expire through normal backup cycles; and
de-identified, aggregated, or anonymized data that can no longer reasonably be linked to you.

We will use retained copies only for the purposes described above. Account deletion may permanently remove access to unused Gems as described in the Terms of Service.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain balances and business records, verify and reconcile purchases, comply with law and app-store requirements, resolve disputes, enforce agreements, prevent abuse, and protect safety and security.

Retention periods vary by information type, user settings, legal requirements, risk, and business needs. Purchase and Gem-ledger records may be retained after account deletion where necessary for transaction integrity, refunds, fraud prevention, tax, audit, or legal compliance.

10. Security

We use technical, administrative, and organizational measures designed to protect personal information, which may include access controls, encryption in transit, encryption at rest where appropriate, monitoring, logging, and internal security procedures.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

We may process and store personal information in the United States, Singapore, and other countries where we or our service providers operate. These countries may have different data-protection laws. Where required, we use appropriate safeguards for cross-border transfers.

12. Children and Minors

The Service is not intended for anyone under 18. We do not knowingly collect personal information from minors.

If you believe a minor has provided personal information, contact worldodeveloper@gmail.com. If we learn that we collected personal information from a minor, we will take appropriate steps to delete it and terminate the account.

13. US State Privacy Notice

Residents of US states with comprehensive privacy laws may have specific statutory rights, subject to exceptions.

Categories we may collect include identifiers; commercial information, including purchase history, Gem transactions, and product interactions; internet or network activity; approximate geolocation; audio or visual information; User Content; inferences; and sensitive personal information where you provide it or it is necessary for the Service.

Depending on your state, rights may include the rights to know, access, correct, delete, obtain a portable copy, opt out of targeted advertising or certain sales or sharing, appeal a decision, and receive non-discriminatory treatment.

Submit requests to worldodeveloper@gmail.com with the subject "US State Privacy Rights Request." We will verify your identity and, where applicable, your authorized agent, and respond within the legally required period.

14. EEA, UK, and Other International Users

Where applicable law requires a legal basis, our bases may include:

performance of a contract, including providing accounts, paid features, Gem balances, and transaction fulfillment;
legitimate interests, such as operating, improving, securing, and promoting the Service, preventing fraud, and maintaining transaction integrity;
consent, where required; and
compliance with legal obligations.

You may have rights to access, correct, erase, restrict, object, port data, withdraw consent, or complain to a supervisory authority. These rights may be limited by applicable exceptions. Contact worldodeveloper@gmail.com to submit a request.

15. Singapore Privacy Notice

Although All Football Inc. is incorporated in the Cayman Islands, Singapore's Personal Data Protection Act 2012 ("PDPA") may apply to certain processing activities.

We collect, use, and disclose personal data for purposes a reasonable person would consider appropriate in the circumstances, including those described in this Policy. Where consent is required, you may withdraw it with reasonable notice, subject to legal and contractual consequences.

You may request access to or correction of personal data, subject to applicable exceptions. Contact our Privacy Compliance Team at worldodeveloper@gmail.com with the subject "Singapore PDPA Request."

16. Do Not Track

Some browsers transmit "Do Not Track" signals. Because no uniform standard governs these signals, the Service may not respond to them. You may use the privacy choices described in this Policy.

17. Changes to This Privacy Policy

We may update this Privacy Policy. If changes are material, we will provide notice through the Service, by email, or by other reasonable means. The updated Policy is effective as of the date stated on the page.

18. Contact

For questions or requests about this Privacy Policy, contact:

All Football Inc.
C/O Osiris International Cayman Limited
Suite #4-210, KY1-1209, Cayman Islands
worldodeveloper@gmail.com